Cancellation, No Show and Refund Policy

GunRunner Medical Spa does not issue cash, check, patient financing, or credit card refunds for purchased or pre-purchased merchandise, products, or services. Pre-purchased merchandise, products, or services can be switched over to in-store credit at any time. Product will only be honored to be exchanged if product is unopened. Defective products must be returned to the office to receive an equal exchange. Any product purchased over 60 days is ineligible to be returned and/or exchanged. No refunds will be issued for services rendered.

Defective Retail Products

GunRunner Medical Spa may issue a credit to the patients account in the original transaction amount for the patient to use on other products or services pending the approval of the administrator. If a product is defective, the patient should bring it in for an exchange or store credit.